Help Center → Your Cases → Unresponsive Websites

What happens if the website does not respond?

Just because a website ignores a complaint doesn't mean Snily is out of options.

The first request is already beyond the site owner alone. Snily contacts the hosting provider, domain registrar and, when needed, the DNS contacts.

So there are a number of parties who may be in a position to act on the complaint.

If no one replies to that within 48 hours, Snily goes on record with a formal DMCA notice.

Then the team continues working the case as long as there is a path to follow.

Some cases take longer because the website or its service providers are hard to reach. Some may get to the point where there is nothing else to do.

Whether it's one way or another, the case is followed until it is closed or there are no more ways to pursue it.